Privacy Policy
Last updated: September 2026

Pink Monkey Corporate Events (“Pink Monkey”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, make a booking or use our services.
We process personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and applicable Portuguese data protection law.

1. Who We Are
The organisation responsible for processing your personal data is:
[Legal Company Name]
Trading as Pink Monkey Corporate Events
NIPC: [NIPC]
Registered address: [Portuguese Registered Address]
Email: [Email Address]
Telephone: [Telephone Number]
For the purposes of applicable data protection legislation, we are the data controller for personal information processed in connection with our website, enquiries and services, unless stated otherwise.

2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Information you provide directly
This may include:
name;
company name;
job title or role;
email address;
telephone number;
billing and invoicing information;
event dates and requirements;
number of participants;
dietary requirements;
accessibility requirements;
activity preferences;
booking information;
correspondence and communications with us; and
any other information you voluntarily provide.
Information about event participants
Where you organise an event on behalf of a company, you may provide information about other participants.
You should only provide personal information about another person where you have a lawful basis to do so and, where necessary, their permission.
Where special requirements such as allergies, dietary requirements, accessibility requirements or medical information are relevant to an event, we will only request or process information that is reasonably necessary to organise and safely deliver the service.
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including:
IP address;
browser type;
device type;
operating system;
pages visited;
referring website;
approximate location derived from IP address;
date and time of visits; and
information about how you interact with our website.
This information may be collected through cookies, analytics tools and similar technologies.

3. How We Use Your Information
We may use personal information to:
respond to enquiries;
prepare quotations and proposals;
communicate with clients;
organise and administer events;
arrange activities, venues, transport, catering and other services;
manage bookings;
process payments and invoices;
communicate with event participants where necessary;
provide customer support;
deal with complaints;
maintain business and accounting records;
comply with legal and regulatory obligations;
protect our website, business and users against fraud or misuse;
analyse website usage and improve our services; and
send marketing communications where we have a lawful basis to do so.

4. Legal Basis for Processing
Depending on the circumstances, we rely on one or more of the following legal bases under the GDPR:
Contract
We may process personal information where it is necessary to provide a quotation, arrange a booking or perform a contract with you.
Legal obligation
We may process information where necessary to comply with legal, tax, accounting or regulatory obligations.
Legitimate interests
We may process information where it is reasonably necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Examples may include administering our business, improving our services, preventing fraud and responding to business enquiries.
Consent
Where required, we will ask for your consent before processing personal information for a particular purpose, such as certain marketing activities or the use of certain non-essential cookies.
You can withdraw consent at any time.

5. Marketing
If you have requested information from us, made an enquiry or become a client, we may contact you about relevant services where permitted by applicable law.
We may also send marketing communications where you have provided consent.
Every marketing email will provide an appropriate way to unsubscribe.
You may ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

6. Sharing Your Information
We do not sell your personal information.
We may share relevant information with trusted third parties where necessary to provide our services or operate our business.
These may include:
activity providers;
event venues;
transport providers;
catering companies;
entertainers and instructors;
accommodation providers where relevant;
payment processors;
website hosting providers;
email and communication providers;
CRM and booking systems;
accounting and professional service providers;
IT and security providers; and
government, regulatory or law-enforcement authorities where legally required.
We only share information that is reasonably necessary for the relevant purpose.
Where third-party Suppliers are involved in delivering an event, they may process participant information independently in accordance with their own privacy policies and legal obligations.

7. International Transfers
Some of our service providers may process personal information outside Portugal or outside the European Economic Area (EEA).
Where personal information is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place, such as an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism recognised under applicable data protection legislation.

8. Cookies
Our website may use cookies and similar technologies.
Cookies may be used for purposes including:
essential website functionality;
remembering preferences;
website security;
analysing website traffic;
understanding how visitors use our website; and
marketing and advertising, where applicable.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or withdraw cookie preferences through our cookie consent mechanism or your browser settings.

9. Analytics
We may use analytics services to understand how visitors use our website.
These services may collect information such as device information, approximate location, pages visited and interactions with the website.
Analytics information is used to understand website performance, improve content and services and identify technical problems.
Where required, analytics technologies will only be activated with your consent.

10. Payments
Where payments are made online, payment information may be processed by an independent payment service provider.
Pink Monkey does not normally have access to or store complete payment-card details.
Payment providers process information according to their own privacy policies and applicable security requirements.

11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time will depend on the nature of the information and why we need it.
For example, booking and financial information may need to be retained for longer periods to comply with tax, accounting and legal requirements.
Enquiry information may be retained for a reasonable period after the enquiry has ended.
Marketing information will normally be retained until you unsubscribe or otherwise request that we stop using it for marketing purposes, subject to any legal requirements.
When information is no longer required, we will securely delete or anonymise it where reasonably possible.

12. Data Security
We take reasonable technical and organisational measures to protect personal information against:
unauthorised access;
accidental loss;
destruction;
alteration;
disclosure; and
other unlawful or unauthorised processing.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

13. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information;
request restriction of processing;
object to certain processing;
request portability of certain personal information;
withdraw consent where processing is based on consent; and
complain to a data protection supervisory authority.
Some rights are subject to legal exceptions or conditions.
To exercise your rights, please contact us using the details provided below.

14. Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the issue.
You also have the right to lodge a complaint with the relevant data protection supervisory authority.
In Portugal, the relevant authority is the Comissão Nacional de Proteção de Dados (CNPD).

15. Children’s Privacy
Our corporate services are primarily intended for businesses and adults.
We do not knowingly collect personal information from children through our website for marketing purposes.
Certain events may permit younger participants where specifically agreed. In such circumstances, appropriate arrangements will be made with the Client and relevant event provider.

16. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content or security of those websites.
You should review the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.
The latest version will be published on this page with the relevant “Last updated” date.

18. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Pink Monkey Corporate Events
[Legal Company Name]
NIPC: [NIPC]
[Registered Address]
[Email Address]
[Telephone Number]
Email: [Privacy/General Email Address]
We will respond to valid data protection requests within the time period required by applicable law.